Privacy Policy

1. Personal data controller

This policy is provided in accordance with the EU General Data Protection Regulation — GDPR — and Spain's Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights — LOPDGDD.

The personal data controller is:

Asociación Ucraniana de Tenerife Norte

CIF/NIF: G26593327

Email: ucranorte@gmail.com

The association can also be contacted through the phone numbers published on this website.

2. Personal data we process

When you use the contact form, volunteer form, or otherwise contact the association, we may process the following data:

• name;
• email address;
• phone number;
• language of the page or enquiry;
• content of the message;
• date and time when the form was submitted;
• other information you voluntarily provide in your message.

If you contact us about participation in events, volunteering, cooperation, support, or receiving assistance, we may also process information necessary to review your enquiry or organize the relevant activity.

Please do not send special categories of personal data or excessive information through the website forms unless it is necessary to review your enquiry. If such information is provided voluntarily, we will process it only to the extent necessary to respond to the enquiry or organize the relevant support, in accordance with applicable law.

Contact and volunteer forms do not create a user account for you on the website.

3. Purposes of personal data processing

We use personal data for the following purposes:

• responding to your messages and enquiries;
• coordinating volunteering;
• organizing events, meetings, and community activities;
• supporting communication with the community;
• reviewing enquiries about cooperation, participation, or assistance;
• basic technical operation and security of the website;
• complying with legal obligations, where applicable.

4. Legal basis for processing

We process personal data on the following legal bases:

• your consent, when it is specifically requested or when you voluntarily provide information for a specific purpose that requires consent;
• the need to respond to your enquiry or take steps you request, for example regarding participation in an event, volunteering, or cooperation;
• the association's legitimate interest in responding to enquiries, maintaining communication with the community, coordinating its activities, ensuring website operation, and protecting its rights;
• compliance with legal obligations, if processing is required by law.

You can withdraw your consent at any time by writing to ucranorte@gmail.com. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

5. Service providers and external services

We may use external service providers for website operation and communication.

Website forms are sent through Mailik, which is used to deliver messages to the association's email. Contact and volunteer forms do not create a user account for you on the website.

The website may contain links to third-party services or embedded third-party content, including Google Maps, Facebook, and Instagram. When you interact with such services or open external content, those services may process your data according to their own privacy policies.

We do not sell personal data or share it with third parties for their own marketing.

6. Cookies and similar technologies

We do not use our own analytics or marketing cookies on this website.

However, your browser may receive cookies or similar technologies from third parties when you open external content or interact with third-party services, such as Google Maps, Facebook, or Instagram.

You can manage cookies through your browser settings.

7. International data transfers

Some service providers or external services may process data outside the European Economic Area or use international technical infrastructure.

In such cases, processing must be carried out in accordance with applicable personal data protection requirements, including through appropriate safeguards under the GDPR, such as adequacy decisions, standard contractual clauses, or other lawful mechanisms where applicable.

8. Personal data retention

We keep personal data only for as long as necessary for the purposes for which it was obtained.

Messages from contact and volunteer forms are generally kept for 24 months after the enquiry or relevant activity has been completed, unless longer retention is required to comply with a legal obligation, protect the association's rights, or meet another proportionate lawful need.

After the relevant period ends, the data will be deleted or anonymized if further retention is no longer necessary.

9. Data of minors

If an enquiry concerns a minor, the data should be provided by their parents, guardians, or legal representatives where required by law.

We do not intend to knowingly collect personal data from minors without appropriate involvement of their parents, guardians, or legal representatives.

For minors to participate in events or activities, the association may require separate consent or authorization from parents, guardians, or legal representatives.

10. Photos, videos, and event publications

During events or community activities, the association may take photos or videos to document its activities, inform the community, and publish news about events.

If such materials make a person identifiable, we process them in accordance with applicable personal data protection law.

For general photos or videos from public or community events, the association may rely on its legitimate interest in documenting and communicating its activities, provided that participants' rights and freedoms are respected.

For specific images, especially close-ups, individual photos, or materials involving minors, the association may request separate consent where necessary.

If you do not want your image to be used in the association's materials, you can notify us before, during, or after an event by writing to ucranorte@gmail.com.

11. Your rights

You have the right to request:

• access to your personal data;
• rectification of inaccurate or incomplete data;
• deletion of your data;
• restriction of processing;
• objection to processing;
• data portability, where applicable;
• not to be subject to automated individual decisions, if such decisions are used.

To exercise your rights, write to:

ucranorte@gmail.com

To protect your data, we may request reasonable information to confirm your identity.

If you believe that the processing of your personal data does not comply with the rules, you may lodge a complaint with the Agencia Española de Protección de Datos — AEPD, the Spanish data protection authority.

12. Automated decisions

We do not use automated decision-making or profiling that produces legal or similarly significant effects for you.

13. Security

We apply reasonable technical and organizational measures to protect the information received against unauthorized access, loss, alteration, or disclosure.

At the same time, no internet-connected system can guarantee absolute security.

14. Changes to this policy

We may update this Privacy Policy to reflect legal, technical, or operational changes.

The update date at the top of the page shows the current version of the policy.